The second-hand marketplace Members Voice Displeasure Regarding Sizing Updates
Vinted users have been reacting angrily following a change that caused listings displaying inaccurate size information.
The second-hand shopping app has altered its sizing categories for women's and children's clothes failing to inform all users about the change.
Digital Channels Response
Numerous buyers and vendors have taken to social media saying Vinted listings now show a different size category versus the original listing as a result of the reclassification.
The platform stated the revised method more closely matches similar services.
They have suggested members to examine their items and update the measurements by hand if necessary, which has left users frustrated.
Size Classification Modifications
Previously, the sizing featured numerical and alphabetical indicators, such as S/8 or M/10.
The new system has a letter and a range like S/UK 8-10.
With some products, the measurements have been reclassified - such as a large size used to be a 12 but is now a UK 16-18.
Shopper Stories
Frankie Bridger, who makes TikTok content about plus-size fashion, explained the modification "makes transactions more difficult".
"Rarely do manufacturers list XL as sizes 20-22," the way the service now categorizes.
A different member, from Glasgow, said garments she listed with size 14 tags were showing in the marketplace as measurements 20-22.
"If anyone [who is] size 20-22 buys them they're going to be very disappointed," she explained.
Required Changes
A different user, from Derby, stated she felt frustrated due to the update requiring manual adjustment the sizing for "all her products".
"For me this is particularly frustrating, because of my ongoing medical condition and selling on Vinted has been paramount for me since losing part of my income," she stated.
Service Background
The platform boasts over 100 million shoppers, including 18 million in the UK.
It has become a favored option versus similar marketplaces including eBay and Depop.
This isn't the first time where an unanticipated change on the platform has faced criticism: earlier, the platform withdrew an update regarding delivery choices due to shopper criticism.